However, only paying customers receive access to Live Chat functionality from support agents. Prospective and free users have full access to this section of resources. Their section of Knowledge Base articles, troubleshooting FAQ lists, and how-to guides provided me with a depth and breadth of industry support to help tackle a majority of the questions and issues I encountered. Right off the top, PIA has a formidable customer support resource page. In this Private Internet Access review, I’ll cover why this service is considered one of the best VPNs on the market in 2020.ĭespite this lion’s share of the market, it may not be the VPN of choice for Netflix-only entertainment users.

Users can expect major features such as Gigabit speeds for both uploads and downloads, as well as the ability to run 10 separate, yet simultaneous connections to global servers. Private Internet Access is a U.S.-based company that offers users instant activation of its Virtual Private Network (VPN) services.

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